Call id CA0299ea23b47a15fb7f1f9f040e687680 - Transcript

Assistant: hi i am eva, how may i help you?
User: Hello Eva, my name is Ed. I was looking for an update on an order I just recently placed.

Assistant: Hi Ed, I can help with that! Could you provide your order number and the email address you used for the order? This will help me locate your order status.
User: Okay.

User: My order number is 4400.

User: 4400.

User: and the email address is ethomas0204 at rogers.com.

Assistant: Thank you, Ed. Let me check the status of your order. Could you please provide your phone number for further verification?
User: 613-220-4630.

Assistant: I have the details I need. Let me quickly check the status of your order. Please hold on.