Call id CA24d8f234c226bb1361fbe7385a83c493 - Transcript

Assistant: Hi, I am Eva, how may I help you?
User: Bye. 

User: You're welcome, you're welcome.

Assistant: I’m sorry, but I can only assist you in English. Could you please continue in English?
Assistant: I’m sorry, but I can only assist you in English. Could you please continue in English?
User: customer support.

Assistant: Can you describe the issue you're experiencing so I can assist you further?
User: I need to confirm.

User: copies of email getting to support.

Assistant: To assist with confirming email copies, may I have your name, email address, and phone number? This will help me verify the details and provide accurate assistance.
User: Larry Betts.

User: That's B-E-T-T-S.

User: At gmail.com.

Assistant: Thank you, Larry.
User: Molson, 1954.

User: And 8 to 5.

User: seven, three, four.

User: 6-2.

User: Thank you. 

Assistant: Thank you, Larry. Could you please confirm the department you're inquiring about? Is it Technical Support, Sales, Partnerships, or Customer Service? Also, could you provide more details about your inquiry?
User: customer service

Assistant: Thank you, Larry. I have all the details needed. Would you like me to transfer your call to our customer service team or create a support ticket?
User: Transfer to customer.

User: Shabbos.