Call id CA296c79d3cfcee2ca45c514628386487b - Transcript

Assistant: hi i am eva, how may i help you?
User: Bike assembly help

Assistant: I'd be happy to assist with your bike assembly. Could you let me know which e-bike model you have, and what specific issues you're experiencing during assembly?
User: And those stacks

Assistant: The EN
User: Pro.

User: gender.

User: Fender

Assistant: The ENVO Stax Pro is a high-performance electric road bike known for its efficiency and features. Have you completed the initial assembly steps, or do you need assistance with a specific part of the assembly?
User: near the system.

User: assistance.

Assistant: The ENVO Stax Pro comes with Shimano hydraulic disc brakes, a suspension fork for added comfort, and an 8-speed transmission. For assembly assistance, please refer to the user manual included with your e-bike. If you need further help, would you like me to connect you with our technical support team?
User: Yes.

Assistant: To assist you with the assembly of your ENVO Stax Pro fender, I'll need your name, email, and phone number. Could you please provide these details?
User: Greg

User: Murray.

Assistant: Thank you, Greg. Could you please provide your email address for further communication?
User: Greg.

Assistant: Thank you, Greg.
User: Todd

User: Murray.

User: at gmail.com

Assistant: Thank you for providing your email. Could
User: 4-0-3.

Assistant: Could you please provide the rest of your 10-digit phone number?
User: 5, 9, 6, 13, 98.

Assistant: Thank you, Greg. I have your details now. Let's proceed with the assembly assistance for your ENVO Stax Pro. I'll connect you with our technical support team. Please hold for a moment.