Call id CA306a401257cb591b58d05af71882fbd1 - Transcript

Assistant: hi i am eva, how may i help you?
User: I haven't.

User: On vote.

User: StocksPro.

User: that I have a problem assembling.

Assistant: I understand you're having trouble assembling your ENVO Stax Pro. Could you please describe the specific issue you're facing? I'll do my best to assist you.
User: The front.

User: forks.

User: seem to be the wrong way around.

Assistant: Let's try to troubleshoot your issue. Please ensure the suspension fork is facing the correct direction before tightening the bolts. The brake caliper should be on the left side when seated on the bike. If it still seems incorrect, I recommend checking the assembly guide or contacting us for more detailed support. Would you like to proceed with a call transfer or create a support ticket?
User: Call to answer.

Assistant: I'll need a few details before proceeding with the call transfer. Could you provide your full name, email address, and phone number? This information will help our team assist you more efficiently.
User: Gord.

User: Cook.

Assistant: Could you please provide your full name, email address, and phone number? Once I have these details, I can transfer
User: Bye.

Assistant: Please provide your email address so I can proceed with the call transfer.
User: Gord. 

User: See.

User: Out.

User: building knowledge.

User: dot

User: C.A.

Assistant: Thank you, Gord. Could you please provide your phone number so I can proceed with the call transfer?
User: 519.

User: 651.

User: 7-077.

Assistant: Thank you, Gord. I will transfer your call to our technical support team now. Please hold.