Call id CA5a559e77504ace23602cecefa934aad8 - Transcript Assistant: Hi, I am Eva. How may I help you? User: Can I speak to a customer solution specialist? Assistant: I can assist with that. May I have your name, email, phone number, and a brief description of your issue? This will help me transfer your call to the appropriate specialist. User: Bye. Assistant: Thank you, Sarah. Could User: Thank you. User: This is your Matthew S-I-G-A-U-N-K-S-W-0-3-R-A-G-M-A-I-L-D-O-T-C-O-M. User: 5 1 4 6 3 8 2 1 3 8 User: I do have a question regarding order status. Thank you. Assistant: Thank you for providing the details, Tejas. To assist you further with your order status inquiry, I will now transfer your call to our Customer Service department. Please hold for a moment.