Call id CA78f71bfc484a3fa5bf1834b86dace441 - Transcript

Assistant: Hi, I am Eva. How may I help you today?
User: Can you please connect to a solution?

User: specialist

Assistant: I'd be happy to connect you with a solution specialist. May I have
User: Can you please correct your customer service request?

Assistant: I can assist with that. May I have your name, email, and phone number, along with a brief description of your issue? Once I have these details, I can connect you to a customer service specialist.
User: See you, Matthew.

User: S-I-J-U-M-T-H-W-0-3-at-the-right-email-dot-com N-F-I-1-4-6-3-8-2-1-3-8

User: We'll have a question regarding order status. Thank you.

Assistant: Thank you, James. I will now transfer you to a customer service specialist. Please hold.