Call id CAb66a4aa19cd68c7a27b089e9e17f7bb4 - Transcript

Assistant: Hi, I am Eva. How may I help you?
User: Speak to a sales agent.

Assistant: I can assist you with sales inquiries for E-Bike BC. How can I help you today? Are you looking for information on a specific e-bike model or general recommendations?
User: I'd like to speak with an agent.

Assistant: I'd be happy to help connect you with an agent. May I have your name, email, and phone number to proceed with the call transfer? Also, could you provide a brief description of your inquiry?
User: Order number 4370.

User: Name Gianfranco Bastoni.

User: Telephone 514.

User: 893-1961.

Assistant: Thank you, Gianfranco. I have your order number and phone number. To proceed with the call transfer, could you please provide your email address?
User: Email is Jeff.

User: dot

User: Bastogne.

User: at simpatico.ca.

Assistant: Thank you, Gianfranco Bastone. I'll now proceed with your request and transfer your call to a sales representative. Please hold on.