Call id CAd2e8e74e09e033adde78cc85206ec9a5 - Transcript

Assistant: Hi, I am Eva, how may I help you?
User: That worked!

Assistant: I'm sorry, but I can only assist you in English. Could you please continue in
User: I'm expecting a follow-up.

User: Up.

User: call back.

User: have not received yet.

Assistant: I apologize for the delay. Could you provide me with your name, email, and phone number so I can look into this for you?
User: Gianfranco Bastoni.

User: Jeff.Bastoni at simpatico.ca

User: 514-893-1961.

Assistant: Thank you, Gianfranco. I have your name, email, and phone number. Could you please provide the department or issue details you're referring to so I can assist you further?
User: This is a follow-up call for a discrepancy in the price I purchased my e-bike.

Assistant: Thank you, Gianfranco. I'll proceed with your call transfer to address the price discrepancy issue. Please hold on for a moment.