Call id CAd925c5dd1e5e22f5ce8d36a7e67807c6 - Transcript Assistant: hi i am eva, how may i help you? User: You Assistant: Hello! How can I assist you today? Are you looking for Sales information, Technical Support, Partnerships, or Customer Service? User: Uh, hi there. Assistant: Hi there! How may I assist you today? Are you looking for help with Sales, Technical Support, Partnerships, or Customer Service? Assistant: Hi there! How may I assist you today? Are you looking for help with Sales, Technical Support, Partnerships, or Customer Service? User: It's a real person? Assistant: I'm Eva, a virtual assistant here to help you with your inquiries at E-Bike BC. How can I assist you today? User: I would like to cancel order number 4413. Assistant: I can assist with that. May I have your name, email, and phone number to locate your order and proceed with the cancellation? User: Lindsley? Assistant: Thank you, Lindsay. Could you please provide your email address and phone number for order verification? User: 421 at gmail.com User: 306, 361, 08. User: 7-5. Assistant: Thank you, Lindsay. I'll process your order cancellation request. Please give me a moment.