Call id CAf6e3f96c2676a18380cb89aac7284aa7 - Transcript Assistant: Hi, I am Eva, how may I help you? User: Can I speak with somebody, please? Assistant: Sure, I can help with that. To proceed with the call transfer, may I have your name, email, phone number, and a brief description of your request? This information will help us direct your call to the right department. Assistant: Nice to meet you, User: Simon lee User: 778-883-6776. User: Thank you. User: Talk to someone about it. User: service. User: for my bike. Assistant: Thank you for providing your details, Minh. Could you please provide your email address so I can proceed with your request? User: My name is Simon. Assistant: Thank you, Simon. Could you provide your email address for follow-up? User: Why F? User: Bye. User: simon.lee at gmail.com. Assistant: Thank you, Simon. I have all the details now. I'll transfer your call to our Customer Service department. Please hold for a moment.